We want you to be completely happy with your new purchase. If you don't love it, send it back, it's that easy! We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 10 days* of purchase. We do not accept returns for 3rd party retailers.
HOW TO RETURN
- Email customer service at firstname.lastname@example.org with your order number, the merchandise you wish to return and the reason for your return and you will receive instructions from a customer service representative.
- Please keep returned merchandise in original packaging and enclose a copy of your packing slip.
- If a pre-paid shipping label is needed, customer service can provide one for a fee of $5. Please ask your representative for a shipping label while requesting your return.
- Drop the package off at your nearest USPS drop-off location.*
- Please allow 14 days for us to receive and process your return merchandise.
We'll refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.
*Kyle Kuzma is not responsible for any lost returns. We recommend a shipping method with proof of delivery or tracking number.
HOW TO EXCHANGE
At this time, Kyle Kuzma does not offer an exchange policy. We suggest you follow the return policy steps above for the items you wish to exchange and go to www.kylekuzma.com to submit a new order for your new items.